Appeal a PCN

If you wish to appeal against a Charge Notice, you must do so within 28 days of the date of notice or within the time period stipulated in the notice/document you received. You can appeal by two methods, by using the online form below, or by sending your appeal to Minster Baywatch ltd, Appeals Department, PO Box 731, York, YO31 7WP.

All appeals must detail the reasons for the appeal, including name, address, vehicle registration and the Charge Notice number. Please ensure you identify yourself as either the Driver or Owner of the vehicle. Unfortunately, incomplete appeals or submissions cannot be considered.

Before making an appeal you may wish to read the consumer advice provided by the British Parking Association at www.britishparking.co.uk and familiarise yourself with your parking rights, information on which can be found at www.knowyourparkingrights.org.

Once an appeal has been received, the case will be placed on hold until your case has been considered. If you have supplied an e-mail address, you will normally be notified as to the outcome of your appeal by e-mail. Therefore, please ensure that your e-mail address is active. Please ensure you check all mail inboxes including any Spam Folders to ensure you receive any decision, we would advise you add [email protected] to your safe senders list.

We aim to respond to your appeal in writing or by email (where provided) within 28 days from the date your appeal is received. If your appeal is not approved and you live in England or Wales, you will be eligible to use the Independent Appeals Service POPLA (Parking on Private Land Appeals) – full details of how to use this service will be provided with any appeal decision.

If, in the event your appeal is not accepted, you will have a further 14 days from the date of our response to pay the discounted rate, providing that you have appealed within the first 14 days of receiving the Charge Notice.

Please note the following:

1. Our telephone operatives will not be able to discuss the specifics of any charge notice over the phone or enter into discussion regarding any appeal or appeal decision.
2. It is your responsibility to submit any supporting evidence as part of your appeal. Simply stating that you have evidence or a right to park without presenting the actual evidence may lead to your appeal being denied. For instance, if you claim to have been a customer using a car park, you must provide proof of this, such as a receipt, and ensure that your vehicle details are clearly shown on any submitted evidence. This includes providing evidence when appealing for exceptional circumstances.